Ferry - A two-ferry service is in operation for an extended period due to essential maintenance. For the latest traffic updates, click here.
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What work is carried out during a refit?
PLYM’s refit will include a number of key elements, including • A mandatory dry docking to allow a survey of the underwater hull to ensure the material state is sufficient to safely last a further five years. This is a…
How often do refits take place?
Each of the three ferries undergoes a full refit every five years. PLYM is the first of the ferries to undergo a refit during this five-year cycle. TAMAR’s next refit is scheduled to take place in April 2024, and LYNHER’s…
Why do the ferries have to undergo a refit ?
The ferries provide a vital 24-hour service in all weathers for up to 8,000 vehicles a day, including emergency vehicles, and around 1,500 pedestrians each day, 365 days a year. Achieving this requires a significant planned maintenance programme. While the…
How do I close my accounts?
If you feel that you are no longer reaping the benefits of the tag or that you are no longer in need of it then we can close it down for you. We just need to have the tag returned…
What happens if I damage, lose my tag or its stolen?
If this unfortunately occurs please call us immediately on 01752 361577 or come into the office. If the tag is lost or stolen, there is a fee payable however in some circumstances this can be waived. It is important to…
Do I need to approach the booths or ferry lanes differently with a tag?
As with any highway you drive safely and follow the speed limit. Having a tag doesn’t change that. At the bridge, approach the lanes cautiously, paying attention to the traffic signals and other vehicles around you. Only when the traffic…
Can I cross with a caravan or trailer?
Yes you can! We don’t need to know in advance if you are towing a caravan or trailer. The system at the bridge is equipped to recognise when this occurs and the ferry collectors can amend the classifications on their…
I have a mobility card, am I able to have a tag as well?
Of course you can! We do however recommend keeping the tag in one of our specially designed bags when not being used. You can obtain one of these from either the bridge or ferry office, the collectors also hold some…
How much is it to apply?
The initial cost varies dependant on the number of tags and classification of the vehicles.The application form advises the cost for each classification.You pay an initial amount for each class and then an additional amount for any more tags required…
Who can apply?
The simple answer is EVERYONE! The Tamar Tag is available to anyone who feels they will benefit from its use. We offer accounts for personal and company use. If you use either of the crossings at least twice a month…
How do you apply?
You will need to complete an application form. Applications are now available to process on the website. If you follow the instructions and make your payment, your tag will be sent out within 3 working days. If you prefer to submit a paper application form…
How much is the discount and how do you compare to other toll roads?
Compared to other toll roads we are very competitive. We offer our account holders a 50% discount against the cash toll. • Humber Bridge – 10%• M6 Toll – 5%• Dartford – only for locals of Dartford and Thurrock –…