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Essential maintenance – what does it mean?
You will often see a social media message saying a ferry has been delayed for “essential maintenance”. The ferries are complex machines and require regular or planned maintenance, to keep…
How do you schedule planned and major maintenance?
Whilst most planned maintenance can be achieved without disrupting the ferry service there are certain lengthy and complex tasks such as a chain change, that due to time, resourcing and…
Why don’t you use the third Ferry when you are running a two-ferry service and there are problems or queues?
We recognise that queues and delays are very frustrating for customers and we always consider resourcing and other options to minimise disruption. Unfortunately, while it would be great to be…
What is the TamarTag?
The TamarTag is name of the pre-paid Electronic Tolling System for the Tamar Bridge and Torpoint Ferry Crossings, offering its users a 50% discount on the toll. The system uses…
Who can apply?
The simple answer is EVERYONE! The Tamar Tag is available to anyone who feels they will benefit from its use. We offer accounts for personal and company use. If you…
Do you charge any fees on the account?
Tags are supplied free of charge and tag users enjoy the benefits of a discounted toll. There is a monthly fee that is deducted from the account balance, it is…
What are the benefits of using a TAG?
As well as making your journey as hassle free as possible, you will also benefit from:• discount on every journey • two dedicated lanes at the bridge plaza • not…
How much is the discount and how do you compare to other toll roads?
Compared to other toll roads we are very competitive. We offer our account holders a 50% discount against the cash toll. • Humber Bridge – 10%• M6 Toll – 5%•…
How do you apply?
You will need to complete an application form. We will be offering an online application within the coming months. If you prefer to submit a paper application form you can…
How much is it to apply?
The initial cost varies dependant on the number of tags and classification of the vehicles.The application form advises the cost for each classification.You pay an initial amount for each class…
How many tags can I have on an account?
You can have as many tags on an account you would like. They can be added at initial application or at a later date.If you wish to add vehicle’s to…
How do you top up?
You have four ways to top up your account1. Once we have processed your application you will be provided log in details for accessing our website this will include an…