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Ask us a Question
Do staff receive free crossings and mobile phones?
Staff receive free crossings as an employment benefit, but also because many roles require staff to travel across the bridge or ferry to carry out their duties. Mobile phones are…
Will you rent out parts of your office buildings to generate income?
At present this is not possible. All areas of the office buildings are currently in use, and some staff are even working in external container units due to limited space….
If TamarTag must be self-funding, why not make the ferry self-funding too?
TamarTag account holders currently receive a 50% discount on both bridge and ferry crossings. The proposal relates specifically to making the administration of the TamarTag scheme self-funding, rather than being…
Why does the TamarTag admin fee fund things other than tag administration?
It doesn’t – in fact, it is the other way around. Currently, the TamarTag scheme costs more to run than the administration fee generates, meaning the shortfall is subsidised by…
What if people cancel their tags and you lose revenue?
It is unlikely that the crossings would lose revenue overall. If someone cancels their TamarTag account, they would no longer receive the 50% discount and would instead pay the full…
Other businesses are making redundancies, why are you recruiting for new roles such as Marketing and HR?
Our staffing costs are expected to reduce in the near future. Some staff have reduced their hours, and we are reviewing contracts across several teams to ensure they are efficient…
Has anyone calculated how much revenue South East Cornwall loses because of bridge tolls?
It would be extremely difficult to measure this accurately. While tolls are sometimes raised as a factor in economic discussions, it is generally considered unlikely that businesses would choose significantly…
When will a strategy be developed for moving Tamar Crossings funding to a national level?
We continue to engage with central government, supported by our local Members of Parliament, to seek a more sustainable long-term funding solution for the crossings. This includes discussions about whether…
Can I take my bicycle into the passenger area?
All bicycles that are large enough to be used as regular road or cycle path vehicles must be loaded into the ferry canopy lane (Lane F) – they are not…
Are there toilet facilities on the ferry?
Tamar Crossings is a local government transport service, with our primary responsibility being to provide a safe and reliable crossing between Devon and Cornwall. Public toilet facilities are not a…
Do emergency services pay to cross the bridge?
No, emergency services are not charged to cross the bridge, and they also receive priority access….
What happens if I refuse to pay the toll?
A debit note for the toll plus a £3 administration fee will be issued to you, if not paid after these 5 calendar days, then Tamar Crossings will be able…