Why do you wait off the slipways rather than continue to load when there are shipping movements?

We work closely with the King’s Harbour Master’s staff, and they try to wait as long as possible before instructing ferries to hold their position on either side of the river. There are however isolated occasions where we have started moving before we have been instructed to stop operations which isn’t ideal but it is far outweighed by all of the other times it works in our favour.

In these situations, as we’ve already commenced transit it is important that we do all we can to maintain scheduled service and minimise the delay for passengers already embarked on the ferry.

Shipping movements can be a challenging consideration when managing a scheduled service but where possible we aim to ensure that passengers suffer minimal delays.