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What work is carried out during a refit?
PLYM’s refit will include a number of key elements, including • A mandatory dry docking to allow a survey of the underwater hull to ensure the material state is sufficient…
Who is carrying out the refit ?
The refit is being carried out by A&P at their dry dock facilities in Falmouth….
How long does the refit take ?
The refit usually takes about six weeks to complete. We will be working closely with A&P to ensure that the works are completed on schedule and the ferry is back…
Why do the ferries have to be sent away for the refit ?
While the majority of maintenance is carried out while the vessels are afloat or during off-peak periods when an individual vessel is not on scheduled service, some maintenance activities and…
How long does it take for the ferry to travel to Falmouth?
The ferry has to be towed 44 nautical miles from Torpoint to Falmouth. This journey usually takes around six hours to complete….
Why does the weather affect the date of the refit ?
The ferries can only be towed in relatively calm sea states and low wind conditions, so adverse weather can impact on the actual dates of the towing operations in both…
How will you provide a service during the refit?
During the refit period the service will be provided by the two remaining ferries, one leaving each side of the river every 15 minutes (on the hour and 15, 30…
Will the ferry go back into service as soon as it returns to Torpoint?
Once the ferry has returned to Torpoint, the towing gear needs to be removed and the ferry put back on its chains and prepared for service, which takes a few…
What is a Violation?
If you reach the booths or the ferry without means of payment a violation notice will be issued to you. The notice advises that the toll price plus an administration…
I have been issued a Violation Notice, how long do I have to pay the notice?
If you been issued a violation you get 5 days to pay. At this stage you will be charged the full original toll and a £2.60 administration fee. If the…
How do I pay?
Violations can be paid online or over the phone. On the website they can be paid here . You will need the receipt ID and/or registration. This will take you…
What happens if I haven’t made payment on time?
If you fail to make payment before the 6th day, the staff at both offices will commence with credit management. This will include contacting DVLA to get information on vehicle…