Statement Regarding Coronavirus – Update 19th March 2020

We take the health and safety of all our service users, staff and the wider public very seriously. We have a number of contingency plans in place to manage the situation and ensure that we can continue to provide safe, reliable and efficient crossings of the River Tamar for all users.

We are monitoring the situation very closely and are following all the guidance from the Government and Public Health England.

At both Bridge and Ferry crossings, the majority of our customers use our TamarTag electronic payment system to pay for their crossings and that obviously eliminates any personal contact at the toll booths or on board the ferry. We are asking all customers paying with cash to have the correct change ready to reduce any risk associated with cash handling both for them and for our collection staff.

We are following the latest Government guidance on the use of personal protective equipment for staff who are in direct contact with customers. This states that the most effective method of preventing infection is regular hand washing. All staff are following this guidance. We are also ensuring that all areas, including those accessed by the public, are being regularly cleaned and disinfected in accordance with the standards set by Public Health England.

At the Bridge, the South cantilever is currently closed to pedestrians, cyclists and mobility scooters while works are taking place to replace the waterproofing system and steel bolts. We are working closely with our contractor to ensure that this phase of the work is completed as quickly as possible so it can be re opened to the public.

In the meantime both Tamar Crossings staff and our contractors are following the latest guidance from Public Health England.

Further information is available from the Government website