Why are the offices closed ?

The offices at both the Bridge and Torpoint were originally closed to the public in March.

Since then customer services staff have been dealing with queries from service users or the wider public via email, the Tamar Crossings website or by phone. There are also drop boxes at both crossings for people needing to return tags. These systems have been working extremely well and, in line with the Government advice on staff continuing to work remotely where possible, there are currently no plans to reopen the offices to the public at this time.