FAQs: Public Consultation 2026
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Why hasn’t the price for crossing the ferry been increased, given its high operating costs?
We are very conscious that the Torpoint Ferry is a vital service for the local community. Many people rely on the ferry for work, education, healthcare and essential services. Increasing…
Why do you ask for a full postcode in an anonymous survey?
The survey remains anonymous and we do not use postcode information to identify individuals. Collecting the full postcode helps us understand how effectively we have communicated about the consultation. It…
What will happen if the money runs out?
Under the current legislation, if the crossings were unable to cover their costs, the parent authorities would be responsible for addressing any deficit. However, there is currently no provision within…
Do you intend to give current staff a pay rise?
Annual cost-of-living pay increases are determined through national Local Government pay negotiations. Tamar Crossings do not set these increases and do not take part in the negotiations. We follow the…
Do staff receive free crossings and mobile phones?
Staff receive free crossings as an employment benefit, but also because many roles require staff to travel across the bridge or ferry to carry out their duties. Mobile phones are…
Will you rent out parts of your office buildings to generate income?
At present this is not possible. All areas of the office buildings are currently in use, and some staff are even working in external container units due to limited space….
If TamarTag must be self-funding, why not make the ferry self-funding too?
TamarTag account holders currently receive a 50% discount on both bridge and ferry crossings. The proposal relates specifically to making the administration of the TamarTag scheme self-funding, rather than being…
Why does the TamarTag admin fee fund things other than tag administration?
It doesn’t – in fact, it is the other way around. Currently, the TamarTag scheme costs more to run than the administration fee generates, meaning the shortfall is subsidised by…
What if people cancel their tags and you lose revenue?
It is unlikely that the crossings would lose revenue overall. If someone cancels their TamarTag account, they would no longer receive the 50% discount and would instead pay the full…
Other businesses are making redundancies, why are you recruiting for new roles such as Marketing and HR?
Our staffing costs are expected to reduce in the near future. Some staff have reduced their hours, and we are reviewing contracts across several teams to ensure they are efficient…
Has anyone calculated how much revenue South East Cornwall loses because of bridge tolls?
It would be extremely difficult to measure this accurately. While tolls are sometimes raised as a factor in economic discussions, it is generally considered unlikely that businesses would choose significantly…
When will a strategy be developed for moving Tamar Crossings funding to a national level?
We continue to engage with central government, supported by our local Members of Parliament, to seek a more sustainable long-term funding solution for the crossings. This includes discussions about whether…