What safety measures are in place to protect ferry customers when paying their tolls ?

Drivers are asked to keep their windows closed during the crossing except where necessary for their toll transaction.If paying by cash drivers and motorcyclists should ensure that they have the correct money to keep personal contact with toll collectors to an absolute minimum.

If someone has a problem with their tag and needs help or is paying by cash they must complete the transaction as quickly as possible and then close their windows. These measures are based on the scientific and medical guidance from the Government and Public Health England and follow comprehensive risk assessments carried out by Tamar Crossings in all areas of the service. There is currently no contactless option available at the ferries but we are working with our toll system supplier to develop a contactless solution